Automated phone calls are a way to send a pre-recorded voice message to a group of tens, hundreds, or even thousands of people. Automated calling services such as TRPS help you send these automated calls in just minutes, enabling you to be in touch your message quickly and easily.
Once the products are delivered to the recipient, the company calls the customer informing him about the delivery status of the product. The delivery process is incomplete without generating a feedback. It automates a call to track the feedback of the customers.
There can be multiple reasons due to which your products may not get delivered on time. These may include reasons, such as operational issues, curfew, bad weather conditions, etc. In such cases, one can inform his buyers using EDD (Expected Delivery Date) messages and NEDD (No Expected Delivery Date).
Confirm orders for the e-buyers to ensure proper delivery of a product. Get an access of genuine buyers. Generate an automated call to every customer who chooses to buy swith you through Cash-on-Delivery model.
Retain customers that otherwise would be lost due to payment failures. Help buyers complete their transactions by either directly mailing them the transaction gateway or ask them to proceed with the transaction again.
Avoid door rejections and losses. Prior the order is dispatched for delivery, call the buyer to assure his availability. Generate an automated call seeking for a response for order authentication.
Arrange an automated call for the buyer in order to reschedule the delivery date or cancel the order. Eliminate the unnecessary costs of delivering the orders by checking buyers’ available.
Confirm the address entered by the buyer enabling avoiding lost orders. This happens through the text-to-speech conversion of the address entered by the client. Allow customers confirm his address to prevent any error in delivery due to incorrect address.
Inform your buyers in advance about the delay in delivery of the orders placed. Keep your customers informed about the issues due to late deliveries and ensure superior customer service
For more than a decade we have been helping groups of all sizes send automated calls and texts quickly, easily, and reliably. Thousands of groups across the India trust TRPS to send their automated calls and texts to their members in minutes. TRPS is designed to be easy to use but also to have the features you need to get your message out successfully, and if you ever need help or have questions, we have in-house client support available by phone or email 24/7, every day of the year.